Frequently Asked Questions
Everything you need to know about London's legendary salt beef bagels.
Do you offer nationwide delivery?
Yes, we ship our world-famous bagels and salt beef kits across the UK using overnight couriers to ensure maximum freshness upon arrival.
How should I store my bagels if I'm not eating them immediately?
Our bagels are best enjoyed fresh, but they can be stored in an airtight container for 2 days or frozen for up to 3 months. We recommend a light toast after freezing.
Are your products suitable for people with allergies?
All our bagels contain gluten (wheat) and are produced in a bakery that handles sesame seeds and mustard. Please check the specific product pages for full ingredient lists.
What is the shelf life of the salt beef?
Our vacuum-sealed salt beef stays fresh in the refrigerator for up to 5 days. Once opened, it should be consumed within 24 hours.
Can I change or cancel my order?
Because we deal with perishable food items, orders can only be changed or cancelled within 2 hours of placement to ensure we haven't already started the baking process.
Is the Brick Lane shop still open 24/7?
Yes, our physical location on Brick Lane remains open 24 hours a day, 7 days a week for walk-in customers, just as it has been since 1974.